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What to do if you haven't heard back from a Podcast after payment

What to do if you haven't heard back from a Podcast after payment

J
Written by Jade
Updated over 2 weeks ago

We understand how frustrating it is when communication breaks down. If you haven't heard back from a podcaster after paying for an ad, just send us the workroom link, campaign name, and podcaster’s name. Our team will look into it and try to reach out to the podcaster for you. If needed, we’re here to help you initiate a refund.

Feel free to contact us through the chat icon at the bottom-right of your screen, or email us at creatorsupport@audacy.com.

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